Shipping Policy
š Shipping Policy
AtĀ The Sutraa Co., we aim to deliver your order safely and on time. Hereās everything you need to know about our shipping process.
š¦ Order Processing Time
- All orders are processed withinĀ 1-2 working days.
- Orders are processed on business days only (excluding weekends and public holidays)
- Once your order is processed, it will be shipped promptly
š Shipping Methods
We partner with reliable courier services to ensure smooth delivery across India.
Shipping options includes:
- Free Standard Delivery
ā³ Delivery Timeframes
- Estimated delivery time:Ā 3-4 working daysĀ from the date of dispatch
- Delivery timelines may vary depending on your location and courier service availability
šø Shipping Costs
- Shipping charges: FREE
- Any applicable shipping fee will be displayed at checkout before payment
- Free shipping (if applicable) will be automatically applied
š Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email/SMS
- You can use this link to track your order in real-time
ā ļø Delivery Delays & Issues
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- High order volumes
- Courier or logistical challenges
In case of delays, we will keep you informed. For assistance, contact us atĀ thesutraaco@gmail.com.
š¦ Incorrect Address / Failed Delivery
- Please ensure your shipping address is accurate at checkout
- We are not responsible for delays or losses due to incorrect address details
- Additional shipping charges may apply for re-delivery
š¤ Need Help?
If you have any questions about your order or shipping, feel free to reach out:
Email:Ā thesutraaco@gmail.com.